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Company Privacy Policy

Sail trip Mallorca - STM ( a Lighthouse product )

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website and / or contact us via e-mail / Whatsapp / Viber / Other.

Article 1 - What data do we collect?

  1.  Identification information (Name, email address, phone number, etc.)

  2. Name and surname, id card number of all passengers.

Article 2 - How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  1.  online or place an order for any of our products or services.

  2.  complete a customer survey or provide feedback on any of our message boards or via email.

  3. Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

  1. Brokers inter mediating charters between themself and yourself.


Article 3 - How will we use your data?
Our Company collects your data so that we can:

  1. Process your order, manage your account.

  2. In case of an incident/emergency provide your details with first responders or governmental departments.

If you  agree, Our Company will share your data with our partner companies so that they may offer you their products and services.


Article 4 - How do we store your data?

Our Company securely stores your data on a company managed physical drive and uses a Google drive back up.

Our Company will keep your data for 13 months after out last contact. Once this time period has expired, we will delete your data from our drives and the connected back up.


Article 5 - Marketing

Our Company does not send any marketing.


Article 6 - What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Our Company for copies of your personal data. We do not charge a fee for this data.


Article 7 - The right to rectification
You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.


Article 8 - The right to erasure

You have the right to request that Our Company erase your personal data, under certain conditions.


Article 9 - The right to restrict processing

You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Our Company’s processing  of your personal data, under certain conditions.

The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:">


Article 10 - What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit


Article 11 - How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  1. Understanding how you use our website

  2. Our website builder might place cookies that are not under the responsibilities of the owner of the domain


Article 12 - What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  1. Functionality — STM uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  2. Advertising — STM uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. STM sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Article 13 - How to manage cookies

  1. You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Article 14 - Privacy policies of other websites

  1. The STM website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Article 15 - Changes to our privacy policy

  1.  keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.


Article 16 - How to contact us

If you have any questions about STM’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:


Article 17 - How to contact the appropriate authority

Should you wish to report a complaint or if you feel that STM has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.



STM: Sail trip Mallorca ( a Lighthouse product)

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